Customer Service

Ordering Online

Submit your order securely to us via this web site. Visit us again after you have placed your order to easily track your shipment and view order history. You can even choose to pick up your order in the store – at no additional cost!

Shipping Policies

Southwestern College Bookstore Online! is proud to offer you the most competitive shipping rates. All of our shipments are professionally packed to ensure the safety of your items in route.

On average, your order will be received in 7 - 10 working days. During August or December, delivery time may take longer.

Return

Books

The Fall Semester Book Refund deadline is ...

Tuesday, September 4th

After that date, books must be returned within two working days of purchase to receive a refund when all conditions are met. 

There are no returns on Fall books purchased during the last ten days of the term.

Receipt is required for all refunds. New books must be in mint condition. If not, 75% of the new book price will be refunded. For short term courses, refunds will be given on books during the first five days after class begins.

Merchandise

Merchandise must be returned within 15 days of purchase to receive a refund when all conditions are met. All merchandise must be in the same condition as purchased and in original or sealed packaging. Receipt is required.

Non-returnable items include: computer disks, college catalogs, opened art kits, opened software, edible items, magazines, SWC Custom Publishing, online access codes, Lab Books or Manuals, and items marked 'sale' or 'special'.

Please see in-store refund policy for complete details.

You must have your receipt to receive a refund on any purchase!

Note: There is a $20 fee on all returned checks. Those deemed uncollectable may be submitted to the State of California CoTop Program.

Contact Support

Contact us anytime with questions or concerns via email at: Bookstore@swccd.edu. You can also contact our customer service department at: (619) 482-6416