Product Description

AppleCare Protection Plan for Mac - 3-year plan

One stop for technical support
24/7 priority access to Apple experts via chat or phone
Global repair coverage
Onsite repair for desktop computers: Request that a technician come to your work site
Mail-in repair for portable computers: Mail in your Mac using a prepaid shipping box provide by Apple
Carry-in repair: Take your Mac to an Apple Retail Store or other Apple Authorized Service Provider

Apple hardware coverage
Your Mac computer
Battery
Included accessories such as the power adapter
Apple memory (RAM)
AirPort
Apple USB SuperDrive
Coverage for up to two incidents of accidental damage from handling, each subject to a service fee of $99 for screen-only or external enclosure-only damage or $299 for all other damage plus applicable tax.

Software support included
Using the macOS and iCloud
Quick how-to questions about Apple-branded apps, such as Photos, iMovie, GarageBand, Pages, Numbers, Keynote, and more
Connecting to printers and AirPort networks