Customer Service


Ordering Online

Submit your order securely to us via this web site. Visit us again after you have placed your order to easily track your shipment and view order history. You can even choose to pick up your order in the store at no additional cost!

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Shipping Policies

Southwestern College Bookstore Online! is proud to offer you the most competitive shipping rates. All of our shipments are professionally packed to ensure the safety of your items in route.

On average, your order will be received in 7 - 10 working days. During August or December, delivery time may take longer.

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Textbooks & Required Course Material

Spring Semester Textbook Refund. See Return Policy all other sales are final ...

Summer Semester Textbook Refund. See Return Policy all other sales are final ...

Fall Semester Textbook Refund. See Return Policy all other sales are final ...

Short Term/Fast Track Semester. See Return Policy all other sales are final ...

After stated timelines, all textbook sales are considered final and non-refundable.

Receipt and proof of registration is required for all refunds. New books must be in mint condition. If not, 75% of the new book price will be refunded. For short term courses, refunds will be given on books during the first five days after class begins.


Merchandise must be returned within 15 days of purchase to receive a refund when all conditions are met. All merchandise must be in the same condition as purchased and in original or sealed packaging. Receipt is required.

Non-returnable items include: computer disks, college catalogs, opened art kits, opened software, edible items, magazines, SWC Custom Publishing, online access codes, Lab Books or Manuals, and items marked 'sale' or 'special'.

Please see in-store refund policy for complete details.

You must have your receipt to receive a refund on any purchase!

Note: There is a $25 fee on all returned checks. Those deemed uncollectable may be submitted to the State of California CoTop Program.

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Contact Support

Contact us anytime with questions or concerns via email at: You can also contact our customer service department at: Phone: 619-482-6416

Support Contact Form * required fields

Our support staff will respond within 24 hours.

Verification Code

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